SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No open ports required. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, file transfer, chat, remote shell and more. Mehr…

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design. Mehr…

MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Removable Disks scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Mehr…

MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names. Mehr…

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT. Mehr…

LiveChat is an online chat software solution for customer service, online support and sales through website. LiveChat provides real-time data about website traffic, keywords and visitors browsing the website. It also allows to automatically engage people browsing the website with chat invitations and start chat sessions with them. LiveChat helps in recognizing customer needs, guiding them through order process and increasing online sales. Mehr…