Business Messenger allows you to directly and precisely distribute important information or notifications from various sources such as RSS feeds, SharePoint, Intranet, e-mail accounts, Twitter accounts or instant messaging (IM) applications in real time to the users' computers. Based on the importance and type of information, different visualizations are available such as "toast notifications", full screen pop ups, a desktop news ticker, etc. More…

With StatWin you can easily accomplish employee monitoring in the workplace by using the reporting and monitoring tools that the software provides. StatWin monitors PC activity in Windows and then organizes the data in a structure that allows you to easily select what you want to view. All of the data is gathered and then organized into data groups to allow you to filter the information by specific user, database, or viewing period. More…

LiveHelpNow Customer Service Software provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your online operation. LiveHelpNow Customer Service Software is our flagship product, integrating the ticket and e-mail management features with the live chat and visitor monitoring features. More…

An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. More…

KBase leverages existing storage and search capabilities in Microsoft Outlook . Create the articles inside Outlook and use all the Outlook tools you normally use, like text formatting, spelling check and attachments. The KBase articles are saved in Outlook in the same way as e-mails and appointments, and they can of course be full text searched. More…