Voicent Predictive Dialer
Dieses Programm wird Ihnen präsentiert von:
1700 Wyatt Drive, Suite 9
95054 Santa Clara
United States
E-Mail: | shareware [at] voicent [dot] com |
Telefon: | 408-725-7578 |
Telefax: | 360-323-0378 |
Website: | www.voicent.com |
Kategorie: | Kommunikation / Telefon |
Version: | 9.0.5 |
Release-Datum: | 23.10.2013 |
Größe: | 403 KB |
Betriebssystem: | Win XP / Vista |
Anforderungen: | Windows OS |
Sprachen: | Englisch |
Downloads: | 9 im Mai / 91 insgesamt |
Bewertung: 2,11/10 (9 Stimmen abgegeben)
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.
AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.
The key features of this program's Predictive Dialing mode include:
-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents
Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.
General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.
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Sie können die Update-Infos jederzeit wieder abbestellen. Hierzu finden Sie am Ende jeder E-Mail mit Update-Infos einen entsprechenden Link.
Dieser Service ist für Sie vollkommen kostenlos.