Deutsch
EnglishLokad Call Center Calculator
This programme is presented to you by:
70 rue Lemercier
75017 Paris
France
| E-mail: | lokaddesktop [at] lokad [dot] com |
| Website: | www.lokad.com |
| Category: | Business / Vertical Market Apps |
| Version: | 2.3.377.1 |
| Release date: | 2009-07-20 |
| Size: | 2.19 MB |
| OS: | Win 2000 / XP / 2003 / Vista |
| Requirements: | Microsoft .NET Framework 2.0 |
| Languages: | English |
| Downloads: | 0 in May / 70 in total |
Rating: 1.50/10 (8 votes cast)
| Download: | http://build.lokad.com/distrib/L3C/CallCenterCalculator.Release.msi |
| Infopage: | http://www.lokad.com/call-center-calculator-software.ashx |
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.
No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.
Here you can subscribe for the update infos for this programme. You will then receive an e-mail notice each time an update has been submitted for this programme.
In order to subscribe for the update infos, please enter your e-mail address below. You will then receive an e-mail with a link, which you need to click in order to confirm you subscription.
You can unsubscribe from the list at any time. For this purpose, you will find a link at the end of each update info e-mail.
This service is completely free of charge for you.