Deutsch
EnglishCRM Dashboard
This programme is presented to you by:
1700 Wyatt Drive, Suite 9
95054 Santa Clara
United States
| E-mail: | shareware [at] voicent [dot] com |
| Phone: | 408-725-7578 |
| Facsimile: | 360-323-0378 |
| Website: | www.voicent.com |
| Category: | Communications / Other Comms Tools |
| Version: | 9.0.5 |
| Release date: | 2013-10-23 |
| Size: | 402 KB |
| OS: | Win XP / Vista |
| Requirements: | Windows 2000/XP/2003/2008/Vista/Win7/Win8 |
| Languages: | German, English |
| Downloads: | 0 in May / 25 in total |
Rating: 1.33/10 (9 votes cast)
| Download: | http://voicent.com/download/voicent8a.exe |
| Mirror 1: | http://voicent.com/download/voicent8a.exe |
| Mirror 2: | http://voicent.com/download/voicent8a.exe |
| Infopage: | http://voicent.com/crm-dashboard.php |
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization.
Key Features:
Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard.
Full integration with Call-scripting.
Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons.
Includes a dialpad that can transfer, hold, park, record, and play audio during calls.
Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions.
Visually displays incoming call ACD queues.
Easily schedule customer callbacks, with automatic call back reminders.
Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling.
Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.
Here you can subscribe for the update infos for this programme. You will then receive an e-mail notice each time an update has been submitted for this programme.
In order to subscribe for the update infos, please enter your e-mail address below. You will then receive an e-mail with a link, which you need to click in order to confirm you subscription.
You can unsubscribe from the list at any time. For this purpose, you will find a link at the end of each update info e-mail.
This service is completely free of charge for you.