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Voicent Communications, Inc

Die nachfolgenden Programme werden Ihnen präsentiert von:

Voicent Communications, Inc
1700 Wyatt Drive, Suite 9
95054 Santa Clara
United States
E-Mail:shareware [at] voicent [dot] com
Telefon:408-725-7578
Telefax:360-323-0378
Website:www.voicent.com

Filter: Freeware | Shareware | Vollversion | Demo | Evaluation | Cardware | Adware | Open Source

Call Center CRM

Version: 9.0.5 | Freeware
Callcenter CRM von Voicent ist eine mächtige Software zur Verwaltung von Kundenbeziehungen in Callcentern oder Handelsunternehmen. Sie können damit automatisch den gesamten Kundenverkehr nachverfolgen, Opt-Outs und Kontaktinformationen von Kunden automatisch speichern oder Mitarbeitern Kundeninformationen anzeigen, Anrufer intelligent und effizient erkennen und entsprechend betreuen, sowie Verkaufs- und Marketingkampagnen entwerfen und verwalten. Mehr…

Call Center Manager

Version: 9.0.5 | Freeware
Autom. Messung und Anpassung d. Rate ausgehender Anrufe; garantiert Maximierung d. Mitarbeitereffizienz bei Einhaltung d. strengen FTC-Beschränkungen bezüglich Raten abgebrochener und unterbrochener Anrufe. Erlaubt schnelles u. einfaches Monitoring, Aufnahme und Livegespräch-Coaching; schnelle, hocheffiziente Schulung und Vorgesetzten-Feedback für neue Mitarbeiter. Verfolgt, sammelt u. berichtet Anrufvolumen, Mitarbeiter- und Kampagnenleistung. Mehr…

CRM Dashboard

Version: 9.0.5 | Freeware
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and easily integrating with your business processes, Dashboard enables agents to deliver superior customer experiences for your organization. Features an user-friendly interface that allows integration and customization with 3rd party CRM services. Mehr…

Voicent Appointment Reminder

Version: 9.0.5 | Freeware
Easy-to-use automatic telephone and text notification software with confirmation and built-in calendar. Ideal for time sensitive customer based organizations and professional offices. The reminder messages can be appointments, meetings, medication, bill due or any message of your design. The message can include attendee name, date and time, callback number, all using recorded human voice or text to speech. Works with landlines, SIP, VOIP, skype Mehr…
 

Voicent Broadcast By SMS

Version: 8.3.4 | Freeware
An easy-to-use software for broadcasting personalized SMS (text) messages. Based on Voicent's interactive SMS gateway, it is capable of managing responses automatically. Use your existing Nokia, Sony Ericsson, Motorola mobile phone. Key features: Excel-like spreadsheet GUI, Bulk SMS text messaging with a single click, Message Designer for personalizing SMS message, Automatic SMS response processing, scheduler, and command line interface. Mehr…

Voicent Flex PBX

Version: 9.0.5 | Freeware
Voicent Flex PBX is an easy-to-use software-based PBX system for small and large business alike. It supports both analog phone services and VOIP services. Besides the basic PBX features like auto attendant, unlimited call queues, configurable extensions, and call forwarding, it is also extensible through Voicent IVR Studio for more advanced features like database access and email processing. Point-n-Click design, easy installation and affordable. Mehr…

Voicent IVR Studio

Version: 9.0.5 | Freeware
IVR Studio for easy development of interactive voice response systems. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solutions offers point-and-click call flow design, ease of installation, and lower cost of ownership. Design IVR applications for SIP, VOIP, SKYPE, and PSTN services. Mehr…

Voicent Predictive Dialer

Version: 9.0.5 | Freeware
Voicent Agent Dialer is a predictive dialer and a semi auto dialer combined. It assists marketing or sales agents for telemarketing campaigns. Agent Dialer supports SIP based VOIP, Skype, and traditional phone services. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase productivity. Mehr…
 

Voicent VoiceXML Gateway

Version: 9.0.5 | Freeware
VoiceXML Gateway for SIP VOIP PSTN TAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text to speech, voice recognition, DTMF tones for both inbound, outbound apps. Works with SIP based VOIP, Skype, and traditional phone services. API , SDK, tutorial, sample code available online. Easy integration with HTTP web and command line interface. Free program download Mehr…