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Kategorie Büro / Helpdesk & Remote PC

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TSplus Remote Support

TSplus Remote Support allows you to provide real-time remote assistance for your clients, regardless of their location. For Support agents, end-users or businesses, TSplus Remote Support is the best alternative to TeamViewer. Help your remote users as though you were troubleshooting in person: Securely and Effectively. Easy to set up and use, install our small program and start assisting your clients or your coworkers today! Mehr…

SysMan Utilities FREE Edition

Advanced remote administration software that offers extensive management capabilities on servers and PCs in a network, all from a single console. It includes a wide (and growing) set of administration tools and a remote desktop control component (SysMan Remote Control) which as a set allows the user to administer and remotely drive PC and server desktops across the enterprise network, as well on attended as on unattended machines. Mehr…
 

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket. Mehr…

Jitbit SaaS Help Desk

Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Mehr…
 

Web Help Desk

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. Mehr…

Team HelpDesk for Outlook

An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. Mehr…