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Team HelpDesk for Outlook

Team HelpDesk for Outlook
An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. Mehr…

MediaHeal for Removable Disks

MediaHeal for Removable Disks
MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Removable Disks scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Mehr…

MediaHeal for Diskettes

MediaHeal for Diskettes
MediaHeal for Diskettes retrieves files from corrupted floppy disks. MediaHeal for Diskettes scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. MediaHeal for Diskettes supports all kinds of floppy disks. Restores the complete folders tree structure including subfolders and files within. MediaHeal for Diskettes supports long and localized file names. Mehr…

Business Messenger

Business Messenger
mirabyte Business Messenger ermöglicht es Ihnen ganz gezielt wichtige Informationen und Benachrichtigungen aus RSS-Feeds, SharePoint, dem Intranet, E-Mail, Twitter oder Instant Messaging (IM) Programmen direkt auf dem Desktop des Benutzers anzuzeigen. Basierend auf der Wichtigkeit der Nachricht und der Art der Information stehen verschiedene Darstellungsformen wie "Toast-Notifications", ein Vollbild-Popup, ein Newsticker, u.v.a. zur Verfügung. Mehr…

SupportSmith IT Support

SupportSmith IT Support
SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No open ports required. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, file transfer, chat, remote shell and more. Mehr…

VerifyMyPC

VerifyMyPC
VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT. Mehr…